Due to very high demand and order volume, orders can take up to 10 - 14 days to be delivered. However, most orders are delivered within 7 - 10 days.

AVERAGE SHIPPING TIMES

Location

Estimated Shipping Time

United States

5 - 12

Business Days

Canada

7 - 15

 Business Days

Australia

7 - 15

 Business Days

Europe

7 - 15

 Business Days

Worldwide

7 - 15

 Business Days

 

All orders will be dispatched from our warehouse within 1 - 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays

 

What are the common mistakes when choosing clothing sizes?

1) Choosing the size based only on your height or weight, both must be accurate.

2) Simply choosing the size which you normally wear comfortably.

Please remember there are thousands of clothing manufacturers. Due to different measurement systems, there may be slight variations in size standards. Both methods can lead to incorrectly fitting clothes.

So how do I select the right size?

1) Correctly measure your body size.

2), clothing sizes are slightly larger than the actual human body size. When women purchase clothing, the bust size of the clothes should ideally be 2-4 inches larger than the physical body size. Similarly, the bust size of men’s clothing should be 4-6 inches larger than the body size, and the clothing waist size between 0.8 to 1.6 inches larger than the body size. For winter coats, the size discrepancy should be slightly larger than the above quoted numbers. (The information above is for reference only, with specific differences depending on your personal taste, seasonal style, and clothing fabric).

3) You can tile the most comfortable clothes which you usually wear, measuring the bust waist hips, and other areas, and then compare the measurements to the size chart. Simply select the nearest size.

 

How to measure women’s clothing

To choose the correct size for you, measure your body as follows:

1 BUST

Measure around the fullest part of the bust

2 WAISTS

Measure around the waist at the narrowest point

3 HIPS

Stand with hills together and measure around the fullest part of the hips

TIPS:

Always hold the measuring tape loosely to ensure you get the right result.

Refund Policy

 

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OVERVIEW

Defective or Damaged Products

If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.

 

Items Lost in Transit

By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceed our displayed time frame by 10 business days, you can contact@teddasluxury.com and we will gladly send out a replacement order, or issue a full refund.

 

Returns

We accept returns for refunds. If you are not satisfied with your product, you are eligible to return the product within 7 days after receiving it. To do so, kindly get in touch with us here.

 

Lost or Stolen Packages

Teddasluxury.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Teddasluxury.com will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Privacy Policy

 

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OVERVIEW

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@teddasluxury.com..

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – Webador.com

 

Our store is hosted on Webasor.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Wbador’s data storage, databases, and the general Webador application. They store your data on a secure server behind a firewall.

 

Payment:

If you choose a direct payment gateway to complete your purchase, the Webador stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Webador’s Terms of Service (https://www.webador.com/legal/terms) or Privacy Statement (https://www.webador.com/legal/privacy).

 

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - COOKIES

 

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows webador to store information about your session (referrer, landing page, etc).

 _webador_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _webador_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

SECTION 8 - AGE OF CONSENT

 

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - TEXT MARKETING

Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 5 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at contact@teddasluxury.com

[Re: Privacy Compliance Officer]

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